Terms Of Service

Last Updated: 22 October 2025

1) Who we are

This website and related landing pages (the “Site”) are operated by Energetic English Ltd (“we”, “us”, “our”), registered in UK. Contact: [email protected]. We are UK-based and these Terms are governed by the laws of England & Wales.

2) Acceptance of these Terms

By using the Site, signing up for the VSL, submitting an application, or booking a call, you agree to these Terms and to our Privacy & Cookie Policy. If you don’t agree, please don’t use the Site.

3) Who may use this Site

You must be 18+ and acting for business purposes. Our services are intended for professional coaches and similar businesses.

4) Information on this Site (no professional advice)

Content is for general information. It is not legal, financial, tax, medical, or HR advice. Results vary by offer, audience, and execution. You are responsible for your own decisions.

5) No guarantee of outcomes

We describe operating methods, KPIs, and targets (e.g., App→Book %, Show %). These are illustrative, not promises. We don’t guarantee results or revenue.

6) Your account, submissions & accuracy

If you provide information (e.g., application answers, booking data), you confirm it’s accurate and that you have the right to share it. Don’t submit confidential or sensitive data you’re not comfortable sharing for the stated purposes.

7) Acceptable use

Don’t misuse the Site (e.g., attempt to breach security, scrape/crawl without permission, upload malicious code, or use the Site unlawfully). We may suspend access for misuse.

8) Intellectual property & limited licence

All content on the Site—including videos, copy, diagrams, SOPs, and designs—is owned by us or our licensors and protected by IP laws. We grant you a limited, revocable, non-transferable licence to view Site materials for your internal business evaluation only. You may not copy, reproduce, republish, or distribute materials without written permission.

9) Third-party services

The Site integrates with third parties (e.g., calendar, video host, CRM, analytics, ad platforms such as Meta Pixel/CAPI). Your use of those services is subject to their terms. We’re not responsible for third-party sites.

10) Booking, rescheduling & reminders

When you book a call, you agree to our booking rules (see the calendar page):

  • Lead time: minimum 18 hours; horizon ~5 days.

  • Reminders: we may send email/SMS reminders.

  • Rescheduling: use the reschedule link; please give reasonable notice.

    We may decline or reschedule at our discretion.

11) Communications & marketing

If you opt in, we may send emails/SMS (e.g., VSL link, reminders, resources). You can unsubscribe anytime. We don’t bundle marketing consent into these Terms—see the Privacy & Cookie Policy for how to manage preferences.

12) Privacy & cookies

See our Privacy & Cookie Policy for details on personal data, cookies, consent, analytics, and ad preferences (including Do Not Sell or Share options for US visitors).

13) Disclaimers & limitation of liability

The Site and all materials are provided “as is” and “as available”. To the fullest extent permitted by law, we exclude all warranties (express or implied) and we will not be liable for any indirect, consequential, special, exemplary or incidental losses, including loss of profit, revenue, data, goodwill or business interruption, arising out of or in connection with your use of the Site.

Nothing in these Terms limits or excludes liability for:

(i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot be limited or excluded by law.

In all other cases, our total aggregate liability arising out of or in connection with the Site shall be £0 (zero).

This clause relates only to your use of the Site .If you later purchase services, those are governed by a separate written agreement with its own limits.

14) Indemnity

You agree to indemnify us for losses arising from your misuse of the Site, breach of these Terms, or violation of law.

15) Changes

We may update these Terms at any time. The “Last updated” date will change. Continued use means you accept the revised Terms.

16) Contact

Questions about these Terms: [email protected]

Registered address: Energetic English Ltd., Suite A, 82 James Carter Road, Mildenhall, Suffolk, UK, IP28 7DE.