This website and related landing pages (the “Site”) are operated by Energetic English Ltd (“we”, “us”, “our”), a company registered in England & Wales.
Trading name: Rob Rudge Executive Performance Coaching (and related brands, including “STEADY”).
Registered address: Suite A, 82 James Carter Road, Mildenhall, Suffolk, UK, IP28 7DE
Contact: [email protected]
We are based in the UK and these Terms are governed by the laws of England & Wales.
These Terms apply to your use of the Site only. If you later purchase coaching or other services, those will be governed by a separate written agreement (see §13).
By using the Site, watching or requesting the VSL or other materials, submitting an application, or booking a call, you agree to be bound by:
these Terms of Service; and
our Privacy & Cookie Policy (as amended from time to time).
If you do not agree, you must not use the Site.
You must be 18+.
You should be acting for business and/or professional purposes, whether on your own behalf or for an organisation.
Our services and materials are designed for senior professionals and executives (including, without limitation, leaders in tech, legal and finance) and organisations considering or using our non-medical performance coaching and related services.
The Site is not intended for children or for personal/consumer coaching unrelated to professional performance.
We provide non-medical performance and executive coaching, training and related services focused on performance under pressure in professional contexts.
Accordingly:
We do not provide medical, psychological, psychiatric, or therapeutic services.
We do not diagnose, treat, cure or prevent any disease, disorder, or mental health condition.
We are not regulated as healthcare professionals and are not registered with the HCPC, GMC or similar bodies.
We do not provide legal, tax, financial, investment, HR or regulatory advice and are not regulated by the SRA, FCA or any equivalent professional regulator.
Any reference on the Site to “protocols”, “tools”, “drills”, “performance under pressure”, “arousal control” or similar is about non-medical performance coaching only. You remain responsible for seeking appropriate advice from suitably qualified professionals (e.g., doctors, therapists, lawyers, financial advisers) where needed.
If you have, or suspect you may have, any medical, psychological or mental health condition, you should seek advice from a qualified healthcare professional. If you are a regulated legal or financial professional, you remain solely responsible for complying with your professional obligations.
All content on the Site (including videos, copy, diagrams, case studies, examples, KPIs and any downloadable materials) is for general information and educational purposes only.
It:
is not legal advice;
is not medical, psychological, psychiatric or therapeutic advice;
is not financial, tax or investment advice; and
does not create any solicitor–client, doctor–patient, therapist–client, or fiduciary relationship.
Any examples, statistics, figures, case studies or references to other professionals or organisations are illustrative only. You remain responsible for your own decisions, actions and outcomes.
We may describe:
methods, frameworks and operating protocols;
performance metrics (e.g. decision quality, reduced “3am tax”); and
results achieved by certain clients (qualitative or quantitative).
These are illustrative only and not guarantees of any particular outcome or level of performance.
Your results will depend on many factors, including but not limited to your role, organisation, stakeholders, market conditions, implementation, and personal effort. We do not guarantee:
any particular improvement in performance;
any specific financial gain, deal outcome or promotion; or
freedom from stress, anxiety or similar feelings.
If you provide information to us via the Site (for example via forms, applications, questionnaires or booking pages), you agree that:
all information you provide is true, accurate and not misleading;
you have the right and authority to share such information; and
you will not submit confidential or sensitive information that you are not comfortable sharing for the purposes described on the Site.
You should exercise particular care before sharing:
information that is subject to legal privilege;
trade secrets or highly confidential business information; or
personal data of third parties (e.g., employees, clients, counterparties).
If in doubt, do not include such information in online forms; discuss it, if appropriate, during a call and subject to any separate written agreement we may enter into.
You agree not to misuse the Site. In particular, you must not:
attempt to gain unauthorised access to the Site, servers, or related systems;
probe, scan or test the vulnerability of the Site or any network connected to it;
interfere with or disrupt the operation of the Site (for example by introducing viruses, trojans, worms or other malicious code);
scrape, harvest or systematically extract data from the Site without our prior written consent;
use the Site for any unlawful, fraudulent or abusive purpose; or
impersonate another person or misrepresent your identity or affiliation.
We may suspend or terminate access to the Site (or parts of it) if we reasonably believe you have breached these Terms.
All content on the Site - including, without limitation, text, copy, videos, audio, diagrams, frameworks, SOPs, designs, logos, trademarks and trade dress - is owned by us or our licensors and protected by copyright, trademark and other intellectual property laws.
We grant you a limited, revocable, non-exclusive, non-transferable licence to view Site materials solely for your internal business evaluation of our services.
You must not, without our prior written consent:
copy, reproduce, modify, adapt, translate, publish, republish, upload, post, transmit or distribute any part of the Site or its content;
create derivative works;
remove or obscure copyright, trademark or other proprietary notices; or
use any content for the purpose of creating a competing product, service, framework or training.
Any unauthorised use of the Site or its content may violate intellectual property and other laws and may give rise to civil and/or criminal liability.
The Site may integrate with or link to third-party services, including without limitation:
calendar/scheduling tools;
video hosting platforms;
CRM and email/SMS tools;
analytics providers;
advertising platforms (e.g., Meta, via Pixel/CAPI); and
payment processors (if and when enabled).
Your use of any third-party services is subject to their own terms and privacy policies. We are not responsible for third-party websites or services, or for any loss or damage that may arise from your use of them.
When you book a call (e.g., a “Confidential Strategy Call” or similar), you agree to our booking rules as displayed on the calendar/booking page, which may include:
Lead time: minimum notice before booking (e.g., 18 hours) and maximum scheduling horizon;
Reminders: we may send email, SMS, or messaging app reminders;
Rescheduling: you should use the reschedule link provided and give reasonable notice;
Cancellations: we reserve the right to decline, reschedule or cancel calls at our discretion (for example where we consider there is a conflict, lack of fit, or misuse of the booking system).
Booking a call through the Site does not obligate either party to enter into a coaching engagement.
If you request the VSL, resources, or a call, we may contact you to:
send links to materials;
confirm or remind you of bookings;
request additional information; and
follow up on your enquiry.
If you opt in to receive marketing communications, we may also send emails/SMS about:
relevant content and resources;
updates to our services or programmes; and
events, webinars or offers.
You can unsubscribe from marketing communications at any time via the link in our emails or by contacting us. For details on how we process personal data and your rights, see our Privacy & Cookie Policy.
Our Privacy & Cookie Policy explains how we collect, use and protect your personal data, including:
what information we collect;
how and why we use it;
circumstances in which we share it;
your rights under UK GDPR and other applicable laws; and
how we use cookies, pixels and similar technologies (including ad preferences and, where applicable, “Do Not Sell or Share My Personal Information” options for US residents).
By using the Site, you acknowledge that your personal data will be processed in accordance with that policy.
The Site and all content on it are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we:
exclude all warranties, representations and conditions (express or implied) relating to the Site and its content, including any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, accuracy or completeness; and
do not warrant that the Site will be uninterrupted, secure, or free from errors, viruses or other harmful components.
Without limiting §4–§6 above, we do not warrant that use of the Site or our materials will lead to any specific performance outcome, financial result, promotion, or legal/regulatory outcome.
Nothing in these Terms limits or excludes liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot be limited or excluded under applicable law.
Subject to the above, and to the maximum extent permitted by law:
We will not be liable for any indirect, consequential, special, exemplary, or incidental losses, including (without limitation) loss of profit, revenue, data, goodwill, anticipated savings, business opportunity or business interruption, arising out of or in connection with your use of, or inability to use, the Site.
In relation to your use of the Site (only), our total aggregate liability to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall be £0 (zero).
If you are using the Site in a personal/consumer capacity (contrary to §3), nothing in these Terms affects any statutory rights you may have as a consumer under applicable law.
Your use of the Site is separate from any paid coaching or other services you may purchase from us. Any such services will be governed by a separate written agreement which will include its own terms and limitations of liability. In the event of conflict between these Terms and any such service agreement, the service agreement will prevail for those services.
You agree to indemnify and hold us harmless from and against all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with:
your breach of these Terms;
your misuse of the Site; or
your violation of any applicable law or rights of a third party in relation to your use of the Site.
We may update these Terms from time to time. When we do so, we will:
update the “Last updated” date at the top; and
publish the revised Terms on the Site.
Your continued use of the Site after any changes have been posted constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the Site.
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of England & Wales.
The courts of England & Wales shall have exclusive jurisdiction over any such dispute or claim, except that we retain the right to bring proceedings against you in any other jurisdiction where you are located or have assets.
If you have any questions about these Terms, please contact:
Email: [email protected]
Postal: Energetic English Ltd., Suite A, 82 James Carter Road, Mildenhall, Suffolk, UK, IP28 7DE